Contact Us

Contact us by Email, Telephone or Mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance. We have provided a number of ways for our Customer Care team to help you:

For product information or assistance:

For service inquiries or assistance:

For customer support or assistance:

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. HEP Bookstore customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Live Customer Care Center 281-922-0472  — Please be sure to dial 922 NOT 992 or you will reach a residence instead of HEP Bookstore

Monday to Friday   10:00am to 5pm (CST)
Sundays and holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

Fax: 281-922-0504

Send your inquiries to:

HEP Bookstore

Attention: Joanne E. Juren, owner
11665 Fuqua, STE A-100
Houston, Texas, USA

For directions click here.

Please send any specific information about your request so we can direct it to the appropriate people: 


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