Contact Information

 

Contact us by Email, Telephone or Snail mail

 

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• fax
• Snail Mail

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Email:

For product information or assistance:
spowell@hepbookstore.com

 

For service inquiries or assistance:
jjuren@hepbookstore.com

 

For customer support or assistance:
jjuren@hepbookstore.com

 

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. HEP Bookstore customers may also use our toll free telephone support center to contact a service representative during regular business hours:

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Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment would you like to send?

Complaint Problem Suggestion Praise

What about us do you want to comment on?

Web Site Company Products Store Employee (Other) Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
E-mail
Tel
FAX

Please contact me as soon as possible regarding this matter.

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Telephone:

Live Customer Care Center

281-922-0472
Monday to Friday   10:00am to 5pm (CST)

Saturdays    10-3pm (CST)

Sundays and holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

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FAX:

281-922-0504

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Snail Mail:

Send your inquiries to:

• HEP Bookstore
• Attention: Joanne E. Juren, owner
• 11665 Fuqua, STE A-100
• Houston, Texas, USA
• 77034

 

 

 

For directions click here.